Elements and Performance Criteria
- Analyse trends in performance
- Gather and analyse data relating to program and organisational performance using standard accounting techniques to identify past, current and future performance
- Research variations from targets and divergences from trends, and evaluate to determine margins of error and any repeating patterns
- Assess trends in performance in terms of organisational short-term and long-term objectives
- Develop performance indicators
- Develop performance indicators that link organisational processes, resource use and organisational objectives to environmental factors
- Develop performance indicators using processes that are planned, inclusive and realistic within available timeframes and resources
- Regularly review components of performance indicators for relevance against performance trends and organisational capacities
- Identify options for improvement
- Identify, minimise or eliminate factors inhibiting performance and review organisational programs to include factors that promote performance in line with available resources
- Ensure value is added through use of standard financial management techniques such as capital budgeting
- Develop and implement communication strategies to facilitate extension of improvement options in line with operational goals and needs